It’s only been a couple of weeks since the launch of the new iPhone 14. However, users of the new flagship iPhone 14 Pro Max have already been reporting an issue with the phone’s camera.
What are the new phones?
The iPhone 14 Pro and Pro Max officially came on the market on September 16. The phones have a new 48 MP wide-angle main camera with a quad-pixel sensor which is 65 percent larger than the iPhone 13. In addition, the iPhone 14 Pro and iPhone 14 Pro Max have an ultra-wide-angle camera, a 3x telephoto camera and an optical zoom. You can also record video at 24 frames per second (fps) and up to 60 fps in 4K. In 1080p, you can shoot slow-motion footage at up to 240 fps.
What is the issue?
The iPhone 14 Pro and Pro Max have a second-generation sensor-shift optical stabilization on the main camera. There is also dual optical image stabilization (OIS) on the main and telephoto cameras. Users have posted videos showing the video footage shaking on their new iPhone 14 Pro Max phones. At the same time, you can also hear rattling or grinding sounds coming from the lens area. It seems that opening the camera in some apps causes the OIS motor to vibrate erratically.
How bad is it?
So far, the issue has only occurred with third-party apps like Instagram, Snapchat and TikTok. There haven’t been reports of the problem occurring with Apple’s native camera app. However, there are concerns that the excessive vibration could cause permanent damage to the OIS system. In January, Apple also warned not to mount iPhones near high-power motorcycle engines. The company said that the intense high-amplitude vibrations produced by these engines could degrade the performance of the OIS.
As Apple’s own camera app is unaffected, it seems likely that the problem can be solved with a software update. Within the last 24 hours, online sources have reported that Apple is working on a solution and that an update will be released next week. In the meantime, you should avoid running any apps that cause the fault to occur to prevent damage to the camera or OIS system on your iPhone 14 Pro Max.
Update: Apple released an iOS 16 software update on September 23, 2022; this update has fixed the camera shake bug.