Videomaker – Learn video production and editing, camera reviews › Forums › Cameras and Camcorders › Consumer Camcorders › Canon XL2 – tape won’t eject › You could contact the comp
You could contact the company being as you are covered under warranty, but it is likely they’ll not offer any joy. As I mentioned, this is an ongoing occurrence in mine and has so far only required a bit firmer push of the button to get it to respond properly. Canon isn’t likely to accept the occasional event of not opening as a “repairable” problem. If they did, about all they would do is blow it out with some canned air and maybe do a bit of lubricant in the proper places.
Out of warranty, on the other hand, they’ll hit the owner for $250 to $360 to replace the tape transport system and do a thorough cleaning and adjusting. Trust me on this – been there, done that particularly with both of my XL1s.