yes they did tell me what


yes they did tell me what was wrong with it… there was a recall on the CCDs on certain vx2100s
that were purchased a couple of years ago… if you go to the sony website and go into the service and support tab and you will need to give them the model and serial number of your camera…
and they should e-mail you from there….

it all went very good for me.. and they repaired it for free…

i hope they are still doing that….
Good Luck

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