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The warranty period was for 1 year, and you must have missed my paragraph about the fact that I went through support in May 2009 with the same problem. I lost all my videos and stills in May. This most recent episode again cost me all the videos and stills. Sony said they would recover the most recent ones for me. I got the camera back yesterday, with no photos or videos extracted from the HDD.
The didn’t even state specifically what they had done, except they mentioned the HDD unit in their repair order.
After reading around on the internet I feel like I’m lucky to even get my camera back after sending it to Laredo Texas. No one in that border town but cheap immigrant labor.
Where do you acquire a 4 year warranty?
Sony did say after the repair they would warranty it for 90 days.
Don’t mind telling you I hated to experience this with Sony. A little over a year ago I bought an XBR 46″ LCD TV, over $3,500. I hate to think how long that is going to last. Three years ago I gave away an old 1969 model solid state Quasar 40″ analog TV that was still working after all those years. Inherited it from grandma when she died.
I bought a blue-ray player at the same time, and it is a nuisance. It takes it forever to load, and there are so many things you can’t do with it. I went to Goodwill and found an old Samsung VHS/DVD recorder/player so I could make continuous loop player. Seems you have to have the repeat function, which isn’t available Blue-ray.