Perhaps renaming your

#208701
Avatardesigncbts
Participant

Perhaps renaming your contract to a "Retainer" and sending an itemized statement every week or month. 

 

You could hold their feet to the fire by informing them you'll finish their project with whatever hours are left.  If it's not a good final product, they're the ones to blame.

 

This is all dependent upon how much you want to do business with this company in the future.  Just remember – they will expect at least the same level of performance next time…

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