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Not sure what you mean by format.
The files are .MTS files
The video camera is set on AVCHD. I transfer the files from the sd card to my computer and then drag and drop them into dropbox. They look great on my screen.
What I think is happening is that the coaches are watching the files on dropbox and not downloading them and then watching.
I tried pulling the files into a video editing software and outputting to dvd. When I played it it was all compressed looking.
Any thoughts on how to produce the best image? Do I need to convert the video files before recording to dvd?