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Does other firewire gear (harddrives, cameras) work with your laptop when connected? If not, either you have a bad 1394 driver or bad firewire hardware. If other gear works when connected, you may need to to a firmware update on your JVC camera. You can get that from JVC’s Pro portion of the website. Also, check if the camera will connect to another computer successfully. If so, again something’s up with your laptop. If not, you should send it in for servicing as your firewire input is most likely bad.