Lozz, I recently purchase

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Lozz,

I recently purchased Studio 9 and updated it to the 9.3.5 version before the 9.4.1 patch came out. I have no problems with 9.3.5. When the 9.4.1 patch came out, Pinnacle’s user forums lit up like a Christmas tree. Apparently this 9.4.1 update had some problems. Pinnacle was quick to respond with the 9.4.2 patch. From what I read on the forums, the 9.4.2 patch solved only a limited number of issues from the 9.4.1 patch.

(Let’s keep in mind that many people had no problems at all with 9.4.1 and 9.4.2. Some people have issues with software and some don’t. It’s that simple, and it’s that complicated at the same time.)

I would suggest going to Pinnacle’s web site, specifically to the user forums, and post your problem there. This web site we’re on right now is good, but the Pinnacle site user forums are focused entirely on Pinnacle’s products and problems. I visit Pinnacle’s forums just about every day, and you’d be amazed at how many knowledgeable people respond with possible solutions.

For what it’s worth, I have not downloaded either the 9.4.1 or 9.4.2 patch.

So will downloading the latest patch solve your problem? Or will it make it worse? Hard to say. If you’re running Wndows XP, you can set a restore point prior to downloading and installing any patch. You can even try uninstalling and reinstalling the initial (un-patched) software to see if that gives you results.

Again, try the Pinnacle user forums. They’re extremely helpful there.

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