I purchased Photoshop CS4 from them as well and did not have any problems. I also installed Lightroom 2 without a problem. They gave me several ways to get Lightroom 2. Why did you not contact them if you had a so called problem? I asked them a question and they E-Mailed my back in less than 15 minutes. I was grateful to be able to save all this money on the software. Strange you got Photoshop CS4 that you said you paid for to work but bad mouthed and appear to have libeled them them for not any good reason. By the way you should get rid of that piece of junk Norton Antivirus. It has a huge amount of false Postives and can delete important files you need without even telling you. I had to call Microsoft on the phone and spent hours with Microsoft to be able to use Windows again after Norton Antiviris removed important Windows files. Just go here to check on the false postive problems with Norton Antivirus http://www.google.com/search?hl=en&client=firefox-a&channel=s&rls=org.mozilla:en-US:official&hs=II3&ei=kcnEStPPIoPP8Qa94flG&sa=X&oi=spell&resnum=0&ct=result&cd=1&ved=0CAoQBSgA&q=norton+antivirus+false+positives&spell=1
