I have no idea. I’m new to

I have no idea. I’m new to all this, so I’m not big into the technical stuff, I would pretty much need everything spelled out for me direction-wise. haha. But it seems like there is no hope for this little disk :l I figured it was a format difference between the countries, so I’ve been trying to find media players that they use overseas and so far no luck :[ I swear though, my mother-in-law calls just about every single day asking if we’ve seen the dvd, we keep telling her the computer is broken :X