I have a similar problem,

#195563
Avataralpha1
Participant

I have a similar problem, except that I have never been able to get Avid Studio to run long enough to really do anything before I get the message: “NGStudio has stopped working”. It will fail immediately if I try to open any directory that has a high definition video clip within it. I have had absolutely no success with any of the things that have been suggested by AVID support people, including uninstalling and reinstalling the software several times, having AVID technical support take control of my computer and do all kinds of things (diagnostics, etc., etc.)

I have now had the software for almost a year, without being able to use it at all. I am using a system with i7 processor and 8GB RAM running Windows 7 Home Premium 64-bit. The graphics card is NVIDIA GeForce 9500 GT. When I first got the software and experienced these crashes, I upgraded to this configuration at the suggestion of AVID.

Pinnacle Studio (any version up to 14) works fine. From the few short glimpses I have had of AVID Studio, it appears to offer much better colour correction and many other useful features, if only it would work! I am rather amazed that the software seems to have such poor diagnostics on crashes, as there seems to be nothing to give AVID Technical Support a clue about what is going on, and how I could fix it.

I have even tried reinstalling the OS then installing AS — same problem.

I have run the Task Manager while starting AVID Studio, and at no time does the memory usage exceed 50%, nor does the CPU usage approach 100% so my problem might be something a little different than others posting on this topic.

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