Hi Aussietaff, Ginger is a

#164686
AvatarAspyrider
Participant

Hi Aussietaff,

Ginger is a Cocker Spaniel and spoiled rotten. LOL She rides the motorcycle like a pro (at low speed of course) and goes with me just about everywhere.

I know some have had issues with Magix tech support. Personally I have always gotten a quick response. Even before I was named one of their MAGIXians of the Month.

I want you to try this. Go to their Community Info location:

http://www.magix.com/us/online-services/communities/magixinfo/

Then enter the service and in the upper right you will see Blog/Feedback.

Click on Feedback and send them your issue. Tell them I sent you if you wish. (Jay Michael MAGIXian of the month May 2008 Webguy) I have always gotten a response within 24 hours from the community guys. They can forward your problem to the appropriate department if necessary. They should be able to tell you why it’s more expensive in Australia or why you are having problems getting the software. The community is there to help you.

Magix is a German based company (Berlin) and the language barrier can be an issue at times too. They have an office in England and in Florida, USA too. I know the guys in the Programming department but that wouldn’t help a marketing issue.

Georgy Levy is the USA Marketing director and he is one great guy!

MAGIX Entertainment
George Levy
Director Online Marketing
701 SW 27th Ave. Suite 1403
Miami, FL 33135

Tel.: (305) 642-6300 Ext. 102
Fax: (305) 642-6400
Web: http://www.magix.com

Try sending a polite Feedback to the Community.info guys first. They should be able to hook you up with a solution. Or some answer. 🙂

Here in America the retail price for MEP14+ is $89.00 {and the standard MEP is $49.00}, with some retailers marking MEP14+ up to $99.00. Still cheaper than most NLE’s.

If none of the above helps. let me know. 🙂

J.

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