He obviously doesn’t want your business. He’d at least respond to your emails or answer your calls if he did. While he should not have recorded wind noise, he really should spend the time fixing it (because he should not have recorded that to begin with) At this point, I think you should cut your loses and hire a different company to redo it.
For video editors, finding the perfect portable workstation is like catching a unicorn. It is no easy task to find the perfect balance of performance vs price point.
