Do you have any other comp


Do you have any other computers or camcorders with FireWire to test with? If you have another camcorder, I’d test it too and see if the HV20 is the problem. Or try the HV20 with a different computer to see if it’s your computer that’s the problem.

I’ve never heard of this problem such as it is. It looks to be working properly, but obviously it isn’t. Rare. I think you might have to wait until Canon gets back to you.

I’ve had some problems with connecting over FireWire when my project settings (including capture settings) are not the same as the camcorder’s source footage. Once, I thought I was going to capture HDV footage, but the original footage was actually typical SD footage (anamorphic, however, so I thought it was HDV). The software wouldn’t capture, obviously, and it took me much longer than I’d like to admit to figure out what the heck was wrong. Double check what the footage is, SD DV or HDV, double check your capture/project settings that they match and see if you can’t get them to communicate.


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When it comes to holiday gifting for people who are deeply involved in a niche or hobby, it's challenging to decide which ideas are worthwhile. If the hobby has become an actual gig that they invest in, it can be daunting. This is true with videographers as much as anything, but we're here to help. You might want to find a gift that is exactly what they need to round out their gear, or something a little more fun. Either way, we've got you covered.