All of you pros out there who swear by JVC please don’t chastise me to much. THink of this as a minor leaguer adding an observation.
That being said…
I have owned 5 JVC consumer grade products in the last 2 years. I emphasize OWNED because, I no longer have any of them. Now keep in mind that I treat my electronic equipment like I would my own child (I don’t have any children, but if I did 😉 ).
Each and everyone died one by one. Also keep in mind that after the first one, I swore off JVC products. Now let me tell you why.
Customer service is aweful. Most of the tech support doesn’t know their head from a hole in the ground. I called multiple times to no avail. Thier warranty sucks. 1 year parts 90 days labor. Of course the parts are not what is expensive it is the labor. The labor I was going to be charged to diagnose and repair was more than the camera was worth not to mention insured shipping both ways. And JVC won’t send a non JVC certified person the parts (which are free). So I could not get my friend to fix it, whom repairs electronics for a living.
You may ask, "why then did you get 4 more JVC brand products if you hate them so much?" The answer is that I didn’t. They were gifts from various occasions such as birth days, christmas, etc. And again, they failed one by one after the 90 labor deadline.
I have had Panasonics and Sonys now for over a year with no problems what so ever. I will never buy JVC again.
