Nikon recalls some Z6 and Z7 cameras

Last week, both the Nikon Z6 and Z7 received firmware updates. Bad news, however: Now they have an issue with their vibration reduction (VR).

On May 16th, Nikon released a “Technical service advisory” note that told Nikon Z6 and Z7 users there could be issues with their camera’s vibration reduction feature. According to Nikon, the feature in the cameras may not function fully.

How is Nikon going to fix this?

Nikon is offering corrective service for the affected cameras. They’ll take the camera free of charge. That includes shipping fees and return fees. This will also apply to Z6 and Z7 cameras with warranties that have expired.

How do you determine if your Z6 or Z7 is affected?

You can check if your camera is affected with Nikon’s Check Serial Number links. Here is the link for the Z6 and the Z7. Once there, type in the camera’s serial number and it will tell you if your camera is affected. For cameras not affected, the site will confirm that you can continue using your camera without any worry about the issue.

If your camera happens to be affected, the site provides instructions for requesting service. If you need more assistance, you can contact Nikon Customer Relations by going to

Where is your camera’s serial number?

Your camera’s serial number is on the inside of your camera’s monitor. The serial number will be the 7-digital number printed on the label.

Sean Berry
Sean Berry
Sean Berry is Videomaker's managing editor.

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