Videomaker – Learn video production and editing, camera reviews › Forums › Cameras and Camcorders › Consumer Camcorders › Question on the Panasonic HC-V770
- May 4, 2016 at 7:55 PM #89929mimagesnwMember
I recently purchased a new HC-V770 and have had major issues ever since. Specifically, it will bring up error messages such as “Error. Please turn unit off and turn back on”, or “Please check card”. However, the camera will not turn off unless the battery is removed and replaced back in the camera. Also, the red dot record indicator shows it’s recording but it is not. I did record from it for about half a day then it basically stopped recording.I returned it thinking it was a defective unit and it was replaced with another brand new camera (I went to the camera store where I bought it from and saw the new camera out of the box). The new camera (wait for it), does the exact same thing – only worse. It won’t record any more than the initial test clips I made. I’ve changed cards (all class 10), tried different settings on the camera, called the camera store where I bought it, all to no avail. When I look online, it appears I’m the only one who has this problem with this camera. I can’t believe 2 new cameras can have the same issue so I figure I must be doing something that’s screwing them up. Can anyone help me with this?
Did you have any luck with this? You’re not alone. I have two cameras doing the same thing. I have sent one for service and am awaiting results. The other just started doing it. I may return it if I can’t get satisfactory answers.
I had this same issue and thought my v770 was toast. Would look laggy and not actually record. The fix was to format the sd card using the built in camcorder software. Now it’s been working solid for over a month. No issues. Backup your files before formatting.
Thanks! I will try that. The camera I sent in to have looked at has been in the McLellan, Texas Panasonic repair facility for over a month now awaiting service. Pretty annoying. But the camera is so easy to use, I hate to abandon them. I am hopeful your solution is the answer! Thanks again!
Hey so glad I found this. I had same EXACT problem, was about to ship it back when I read Bonesquat’s suggestion above. That’s it, the CARD. I didn’t even format at first, simply took a different card and tried that, and works perfectly. Don’t have time right now to format, will do that next, but glad to know the camera is fine, just some weird glitchy SD card thing. Thanks Bonesquat!
UPDATE: ok, just formatted the problem card, did it in the camera using its own format setting, and now works perfectly. Thanks again!
My V770 did the same exact thing. I too am sooooo glad I found this info. I was just about to take it back to Best Buy when I thought I’d google it just in case. WHEW! Re-formatting the card completely fixed my problem too. The printed manual had no info on reformatting, so I went thru the cameras settings and finally found it. Don’t give up, it’s all in there….go to “set-up,” and then on to “format media.” Easy peasy….Good luck…