Please help! Panasonic Camcorder model playback issues

[dj83]

Hi,

Our previous camcorder was a Panasonic HC-V500, which is what we used for all of our previous holiday recordings.

Unfortunately that camera broke, so we were never able to playback our holiday footage.

I wanted to connect the Camcorder to our TV using an HDMI cable, and be able to watch a continuous playback.

I am not interested in editing any scenes in detail, but I did want to delete some scenes and also shorten / cut some scenes before I done the TV playback.

Due to the camera breaking, we recently bought a Panasonic HC-V770.

However when I insert my memory card I to this camcorder and attempt to playback my previous recordings, I get an error message which says ‘Cannot play scene on this model’.

Do you know why this would be? Are there any ways of resolving it?

Alternatively I would considering returning the new Camcorder and purchasing one that does support Playback.

We do not have a Laptop or a Computer, so can not play back scenes using one of them.

Thank you!

[JackWolcott]

You may be out of luck. Typically, memory cards can be played back in the camera in which they were formatted, and from a card reader. Many (most) cameras have problems if the card was formatted in a computer. Conversely, many (most) cameras cannot play back a card that was formatted in a different camera, even if it is the same model.

This isn’t always true so you might try playing the card in a different HC-V500, but you do run the risk of corrupting the information on the card.

[Learning to fly]

Hello dj83, I am a new member so please regard my posting as very novice like and not written in stone . That’s my disclaimer out of the way.
I am a big Panasonic fan and have several pieces of their stuff and with this in mind …… did you download the editing software that came with the 500 ? usually titled “HD Writer (code)” it is likely to still be available to download from the Pan Support site so long as you enter HC-V500 and the serial number which can be found on a label under the battery on the cam body. If so , it may be possible to open that software and connect the card via a card reader and download what is on it to the “HD Writer” folder on a pc . If you have formatted the card on the 770 …as JW above says. you may have mashed any info . When a card is formatted it is the indexing that is removed and the files may still remain but unavailable to us mortals but there are a few methods of retrieval. Recuva is one , search the net for the free version and if the files are irreplaceable and a heart breaker to lose there are a few data recovery companies around that might be able to get the stuff back but be prepared for a hefty bill.
ps, always use a usb cable with an inline choke (small drum shaped thing) in the cable.

LTF

[Author]

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