Videomaker – Learn video production and editing, camera reviews › Forums › General › Open Forum › MCE Technologies
- October 27, 2014 at 3:03 PM #83856
Just wanted to inform anyone thinking about purchasing anything from MCE. I purchased a quickstream hard drive with the extended battery. The unit works great for about one hour. The problem is most of my work is over 1 hour – the reason for the extend battery. I was sent a defective cable hooking up the battery to the hard drive. I have been attempting to get the correct cable for over a year. I have been using a rubber band to make it work. The other day was the last straw. I was shooting a wedding and the extend battery would not connect. Good thing I use more than one camera. A director from the company called me and guarentee I would have the cable in couple of days. It is now 2 weeks later and no response no cable no action at all. The unit works great for an hour. I was actually considering purchasing another unit but their customer service is terrible terrible terrible. What good is product without the service to back it up. If it sounds like I am very upset you are correct!
- October 30, 2014 at 2:05 PM #211298
Update on MCE. I actually received my cable today. Hopefully this one will not fall out.
- November 22, 2014 at 9:10 AM #211400
Anothe update on MCE. I received the cable but now the extend battery will not take a charge. Contacted MCE and a week later and no response from them at all.
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