Videomaker – Learn video production and editing, camera reviews › Forums › Videomaker › Videomaker Staff › Beta Videomaker Website Not Recognizing Me
- May 17, 2018 at 5:54 AM #firstname.lastname@example.orgParticipant
I have tried a few times now to sign into VideoMaker via the new beta website. However the site does not recognize my login. I have tried typing it in and copying and pasting, as well as changing my password and username. Do I need to create a new account?
- May 18, 2018 at 12:30 PM #283545
- May 21, 2018 at 10:53 AM #283635paulearsParticipant
I have the same trouble – can't log in (incorrect password) on the new one, and the same password works fine on the old site.
AND failed when I tried to post this – unexpected error the first time.
- May 23, 2018 at 11:25 AM #email@example.comParticipant
Thanks nlajeune! Couldn't find that email.
Paulears, yeah I have changed my password and username a couple times on the old website, saved, then tried to login on the new site. Still haven't had any luck. And same here about the post, this is the first time I've seen it since I originally posted it. I guess I'll email customer support real quick.
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