Atomos ninja star help

[thbledsoe]

Need some info on my ninja star.  I have a full charged battery in it and it just gives me red lights, not green.  Can not get it to record for me.  I have swapped batteries and have downloaded the driver again but to no avail.  Can someone help with me with what is going on with it?

[JackMiller]

Really need more detail to diagnose, how are u charging the batteries, does the camera not power on at all? How many batteries did you try? Did you try a different battery charging method? Pls provide more details so we can assist you.

[Author]

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