Why won’t my magix movie edit pro 10 work?

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      i recently purchased movie edit pro 10 so that i can start to make my own dvd’s and etc.., i installed it and all i clicked on the icon and the widow opened but it freezed and it came up with a message saying that widows had to close this program and this happens every time i go to use it. i took it back to the shop i got it from but they won’t let me echange it or give my money back so i’m stuck with it whats going wrong

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