Videomaker – Learn video production and editing, camera reviews › Forums › General › Video and Film Discussion › ULead Video Studio 8 Upgrade warning
- This topic has 3 replies, 1 voice, and was last updated 16 years, 7 months ago by Anonymous.
September 3, 2004 at 10:47 AM #38717AnonymousInactive
If you own any other version of ULead Video Studio and are considering buying the upgrade, don’t waste your time or money.
There is a major bug in the install and it does not recognize the previous version, so it will not install.
Mine arrived this morning and is going back immediately.
This is also not the first time I have had problems with ULead software, I guess it’s best to just avoid all products from the company.
September 3, 2004 at 9:42 PM #168482CaptgeneParticipant
You stated “major bug”. Was this verified to be in all the upgrades? I have just purchased the box upgrade but haven’t installed it yet. Did Ulead confirm that the bug was in all the upgrades?
September 4, 2004 at 2:57 PM #168483AnonymousInactive
Apparently Ulead does not have a customer service dept.
Tech support also never repsonds to anything.
All I can say is based onmy experience I would advise staying clear of this company.
September 4, 2004 at 6:19 PM #168484AnonymousInactive
I was reminded that Ulead has a user forum so I went to look at it. Here’s a sample of what’s being said:
“Why don’t they give us the download files for the non-upgrade version? That seems to be working fine.
I’m gonna ask a refund and see in 2 months if Ulead has sorted things out.
Good luck guys!”
Apparently the trouble is in the upgrade version. But I am so fed up with the company and the way they do not address problems, I am not waiting for a fix. They lost my business.
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