trouble installing Pinnacle 12, searching for Microsoft .Net Framework 2.0
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- This topic has 4 replies, 1 voice, and was last updated 11 years, 10 months ago by
Anonymous.
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March 18, 2009 at 1:45 AM #37501
Anonymous
InactiveI recently purchased the bundle of the Pinnacle Studio editing software and Dazzle transfer program
The only problem is that when I go to install it, it says that Pinnacle Studio 12 requires Microsoft .Net Framework 2.0 to function. Please run setup.exe to install this prerequisite. Setup will now abort.
I HAVE Microsoft .Net Framework 2.0 on my computer…I even re-downloaded it to make sure. No matter what I try, I cannot get past this point. I’ve been working all night on this and it is frustrating the heck out of me.
Any suggestions would be extremely appreciated!
Thanks,
Joe
a
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March 18, 2009 at 1:59 AM #166186
CraftersOfLight
ParticipantWhat is your OS? If it is a version of Vista, try running as adminstrator. Right-click the file and choose “Run as administrator”
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March 18, 2009 at 2:06 AM #166187
Anonymous
InactiveIt is Windows XP. I am logged in under HP_Administrator.STRAUB (the computer name I gave when I first set up this computer).
I believe that is considered administrator…or do I have to try to log on as a regular administrator?
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March 18, 2009 at 3:01 AM #166188
Coreece
Participantperhaps you could try downloading the trial version to see if that wakes something up upon instalation…if that works, maybe your instalation will work as well…
Also, there are a list of downloads that include recent patches like thisone thatmay help:
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March 18, 2009 at 8:39 PM #166189
Anonymous
InactiveThanks for the advice, CraftersofLight and Coreece,
It turns out that apparently I did not have the latest update to Microsoft .Net Framework 2.0, even though I have my computer set to automatically receive updates and I already had it loaded on my pc. Even re-downloading the version from Microsoft did nothing, but when I checked under Windows updates, I noticed that there was an update for that. I ran it, waited about an hour for it to download/install, and finally was able to finish the installation for Pinnacle Studios 12. I’m going to try to run it tonight to see if it does what I need.
Thanks again!
Joe
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