lost captured video files

Viewing 2 reply threads
  • Author
    Posts
    • #47388
      Avatargldnears
      Member

      Surprise, surprise! I upgraded my Studio 12 to Studio 12 Ultimate and now I can’t access these files. Completed projects will load and play, but captured, un-edited videofiles aren’t accessable.

      Okay, I know Pinnacle is junque, but I’m learningthe foreign languageof video editing in baby steps ( too bad the software geeks didn’t have film editing backgrounds when this all began ).

      So is there any hope? Anybody have the key to unlocking this mystery?

      Rick Crampton

    • #195237
      Avatarpseudosafari
      Member

      i used pinnacle studio 12 ultimate before switching to premiere pro. i still have it on my computer and it’s not that bad. i still use it from time to time. it handles MJPG codecs a lot better than premiere pro does, for example.

      you’re probably using the Capture tab to find what had been captured before. that might not work, since THIS version of pinnacle didn’t capture it, so it’s not in THIS version’s memory bank. instead, try staying in the Edit tab and click on the blank folder icon at the top that allows you to navigate to a different folder. then, navigate to the folderon your computer whereyou saved all those files. it should see them if you put it in that folder. make sure the windows Open dialog box is looking for “All Supported File Types” and not one specific type of file, too. sometimes that throws people off. (That’s a windows selection, really, not a pinnacle selection–it can throw people off in any type of software.)

      (forgive me if you already tried this, but it sounds like it might be the problem. if pinnacle can load projects from the old version, then it sounds like it’s working okay.)

      good luck!

    • #195238
      Avatargldnears
      Member

      pseudosafari was kind enough to reply:

      ” . . staying in the Edit tab and click on the blank folder icon at the top that allows you to navigate to a different folder. then, navigate to the folderon your computer whereyou saved all those files. it should see them if you put it in that folder. “

      Having done this any way imaginable and coming up empty handed was what prompted my howl of dismay. Yes, I opened the folder; yes the files I was trying to access showed up . . . but they wouldn’t open! Ultimately in a fit of rage I de-installed Studio 12 and thenre-installed. That did the trick. I was afraid that I’d lose the files permanently, but not so.

      Rick Crampton

Viewing 2 reply threads
  • You must be logged in to reply to this topic.

Best Products

homicide-bootstrap