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Help – can’t see video on main screen

This topic has 1 reply, 3 voices, and was last updated 3 years, 6 months ago by peterpeter.

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- September 14, 2011 at 5:14 PM #49207
  
  peterpeter
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  I am really new to all of this and so may not use the correct word to describe my problem.
  
  When I try to make a video in Premier 9.0 I can transfer the video from my iphone (*.mov files) but when I play them I can hear the audio but not see the video. Why not?
- September 15, 2011 at 1:58 AM #201515
  
  Luis Maymi Lopez
  Participant
  
  Did you try converting the video to another format and importing it again?
- September 15, 2011 at 4:56 AM #201516
  
  doublehamm
  Participant
  
  Likely a codec problem. Convert it to another format or find a codec online that will work for your computer.
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