Canon Vixia hf m41 – white balance

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    • #46282
      AvatarTim_Hughes_TX
      Participant

      Hey guys, I recorded a wedding 2 weeks ago, I had my female assistant go and record the bride and the bridesmaids getting ready. When she returned I couldn’t access my white balance menu. It has stayed like this since the wedding. I now am recording MMA here in Texas and really need access to this feature! Luckily the picture quality is amazing, but I still need to access it. When I try to get to it, it simply cannot be touched. BTW She doesn’t know what she did.

      Thanks

      Tim

    • #190948
      AvatarGregory
      Participant

      Hello Tim,

      I own the HF21, check the manual it should return to default every time it is turned off. That aside, ensure you are not in duel mode still camera/video camera. These cameras in duel mode will disable many functions. While I am not 100% sure of your model the turn switch is sometimes in an illogical location, mine is where I rest my finger so I hit it all the time. The White Balance will only work on these cameras if in Video Camera Mode only.

    • #190949
      AvatarTim_Hughes_TX
      Participant

      Just changed it over to Cinema mode, and you were correct! Much appreciated sir!

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