Company
Century 21 Electronics
Address:
1938 McDonald Avenue
Brooklyn New York 11223
U.S.A.
Phone Number:
800-280-9396
Fax:
Googled Nikon D200, and came up with Shopcart.com that listed best buys on this camera. Century 21 had the next to lowest price at $569.00 for the body. I ordered it on Sat, 11-25-06. Recieved email wanting me to call to confirm my order. Rep was named Jason x272 at the business. He confirmed my info and then told me I needed batteries for the camera to work. I told him I had battery for it, but he said it would not work. I told him I didn't care, I just wanted the camera body and nothin else. He said Ok and that my order would be processed within 24 hours. Well, I emailed them on 11-28-06 after reading some info online about this company(ies), to find out the status of my order.
When I got home from work, no email from them so I called them. They were nice, but told me my order was still being processed. (whatever that means). Well, then I recieved an answer to my email of the previous day, and it stated that it would be 6 weeks before I get the camera. (fishy) The shopcart ad for today(11-29-06) has a price of $559.00 for the same camera. I call about availability as their ad says "in stock". and to no surprise 3 weeks before they even have the camera. I want to tell everyone this company is a fraud!They have had over 300 complaints with the New York BBB with in the last 12 months, they have resolved some but some credit card abuses have occurred. I am reporting this to the Internet Fraud Division of the FBI and maybe they can resolve issues with this company.
Gregory
amarillo, Texas
U.S.A.
Category:
Cameras & Video Submitted: 1/3/2007 2:36:06 PM
Modified: 1/3/2007 2:36:00 PM
Century 21 Electronics ripoff decieved me and did not send 5 major prodects that I paid for Brooklyn New York
Company
Century 21 Electronics
Address:
1965 McDonald Ave.
Brooklyn New York 11223
U.S.A.
Phone Number:
800-280-9396
Fax:
I ordered $2,700.00 worth of camera equip. and did not get what I paid for; they left out 5 major products and denied it. In addition, the shipping was promised 3 day and it took 8 days.
The worst part of the whole experience is their customer service. I have had to call 17 times! with an avg. of 20-30 minutes on hold, was hung up on 6 times and once intentionally by a smart a** employee. When I confronted supervisors, they too, denied it and were VERY confrontational.
No one in the company is willing to take responsibility, nor are they willing to help in a nice way, they ALL have the worst attitude I've ever seen. On the web site, and when you are on hold it says: "Customer Service is our #1 priority, and please give us some feed back and tell your friends" yet there is no where to file a complaint or on one to take it.
These people will not even let you speak, they interrupt, are arguementive, they intentionally deceive you, and are EXTREMELY RUDE. This the WORST company and customer service I have ever dealt with.
I spent 2,700.00 dollars and did not get what I was promised and wasted hours on the phone to the rudest, most ignorant people I have ever dealt with. It is quite obvious to me that by the way the deal with people that they get irate customers on a regular basis, you figure it out, and "Tell your Friends."
Lowell
Trinidad, California
U.S.A.
compusolver Wrote:
Aww, Thomas - what happened to your faith in humanity?? X-D
