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Videomaker magazine freezing on iPad

Anonymous (not verified)

I am very frustrated by ads appearing as I scroll through my magazine only to freeze and leavewe unable to do anything. Now I can't read any of my magazines because I just can't get out this stupid ad to a menu or anything! Anyone with anaides how to fix this?


Jackson Wong's picture
Last seen: 2 weeks 13 hours ago
Joined: 01/07/2011 - 5:16pm
Administrator Plus Member

Dear Fred,

I'm sorry our magazine isn't showing up right and letting you read our articles. Our venture into the iPad edition of our magazine is a new one, so I've forwarded your message here at the office and we'll see what we can do. Thank you for chiming in and helping us know what to improve.

Sincerely,

Jackson


Jackson Wong's picture
Last seen: 2 weeks 13 hours ago
Joined: 01/07/2011 - 5:16pm
Administrator Plus Member

[Update]: In our tests, the tablet would freeze while trying to advance to the next page in one of the orientations. The best fix we found was to change the orientation before trying to scroll to the next page.

Let us know if that does not help, and if you have other questions, you are welcome to send messages to customerservice@videomaker.com

Thank you,

Jackson