Pinnacle Systems has learned that when Studio 9 is running, some users may experience sluggish system performance. We have released a downloadable software patch we believe will correct this system performance issue. The patch is available at no charge at
http://www.pinnaclesys.com/studio9patch
If you would like a hard copy of the software patch, please email
pr@pinnaclesys.com to request a CD mailed to your home or office. Please provide a mailing address and serial number of your Studio version 9 product.
Future releases of Pinnacle Systems Studio version 9 (those currently in production) will not require the downloadable patch.
We regret any inconvenience this may have caused our customers. Pinnacle strives to be a provider of solid technology products, and we appreciate the opportunity to address any problems you may experience.
-Rick Popko
Pinnacle Systems