PROGRAM CLOSES WHEN CLICK ON BURN TO DISC

1. rfleishman
   Member

   

    I recently completed my first project on Premiere Elements 7, and wanted to burn a DVD. When I clicked on Burn to Disc, a pop-up appeared and said there was a problem, and I had to close the program. This happened twice.

   What happened? This is on a brand new Dell computer with 6GB of Ram and an ATI Radepm 512MB Video card.

   HELP!!

   Bob Fleishman

   Posted 3 years ago #

2. chuckengels
   Member

   

   Try burning to a folder and see if that gives you an error also, let us know what happens.  You could just need a DVD Burner firmware update.

   Everything you wanted to know about Premiere Elements
   http://muvipix.com
   Because There Are Stories To Tell

   Posted 3 years ago #

3. rfleishman
   Member

   

   Chuck -

   Walk me through this, please. This is my first attempt at this. After clicking on share, the drop-down menu gives me several choices. Do I click on the MPEG choice and then save?

   Thanks for your help.

   BOB

   Posted 3 years ago #

4. chuckengels
   Member

   

   Don't have version 7 handy but it should be Share/DVD/Folder.  There should be a folder option under the burn to DVD share.

   If not just let me know and I will check it out later.

   Posted 3 years ago #

5. chuckengels
   Member

   

   Either that or you can post the question on the muvipix.com forum and have an answer in about 15 minutes.

   Posted 3 years ago #

6. theshastapodcaster
   Member

   

   That seems to be an issue with Elements and XP.  It's happened to me several times.  One tip, even though the program says it needs to close, you can still save the project so you don't lose your work in case you failed to do so BEFORE going to the "SHARE" tab.   You might try to have your blank in the drive BEFORE you launch Elements, and not just before you go to burn.  I think it takes a LONG time for the blank DVD to show up in XP and that leads to the problem. 

   If all else fails I like to keep a 5# hammer next to the computer just to prove that I am the master of the situation... :)

   Posted 3 years ago #

7. rfleishman
   Member

   

     I don't know if this makes any difference, but my new computer is Vista (64-bit). Are there any issues with that?

   BOB

   Posted 3 years ago #

8. chuckengels
   Member

   

   I don't know if this makes any difference, but my new computer is Vista (64-bit). Are there any issues with that? BOB

   There are a number of people at muvipix that are using Premiere Elements 7 on Vista 64 bit without problems.  My initial thought would be that you don't have a compatible DVD Burner Driver or firmware.

   Have you tried burning to a folder yet?

   Posted 3 years ago #

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