premiere crashes when i try to import

1. Stacy
   Member

   

   i have video clips from a flip cam that i am trying to get into premiere pro cs5. when i go to import them and i navigated to iphoto to import them premiere crashes and says a serious error has occurred so i restarted premiere to see if it changed and now whenever i click import premiere crashes and i cannot import anything. 

   Posted 3 months ago #

2. Kenkyusha
   Member

   

   When you connect the camera to the computer without an NLE running, can you access the files?  If so, just copy them onto your scratch drive and import them into Premiere from there.

   Posted 3 months ago #

3. Stacy
   Member

   

   i can. i have them on my computer. in premiere as soon as the dialogue box comes up for me to import premiere crashes, it does not even give the chance to choose what files i want or where the are located

   Posted 3 months ago #

4. Charles Schultz
   Adobe Host

   

   Stacy, try re-installing PP and never go to iPhoto to import, just go to the main file and import it that way.

   Posted 3 months ago #

5. Stacy
   Member

   

   Thank you I will try that

   Posted 3 months ago #

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