I recently had to reinstall Premier Elements 3.0. because my computer had crashed and I had to reformat the C: drive and reinstall Vista Ultimate and then all my softtware applications. (Photoshop 5.0 works just fine.) Before reinstalling Vista and PREL, I had no problem capturing video from My Panasonic PV- GS500 3CCD camcorder and have a number of prior PREL files that I can open and work with in PREL.
Yesterday, I opened PREL and tried to start a new project,directing the upload fileto a third 5 Gb. onboard hard drive that I use exclusievly for Photoshop and PREL videos. When I set the camcorder to tape playback mode, hook it up via forewire or USB2 to my computer, I hear a sound and am told that my device is ready for use, however, when I open "Computer", Vista Ultimate does not show the camcorder as a storage device. When I open PREL and select camcorder to upload my video, the get video light flashes red and then greys out. Any suggestions?
By the way, my granddaughter downloaded and installed Apple iTunes two days ago. Would this be a problem? Finally, I have installed Nero 8 Ulta, which is new. I did this to be able to copy CD/DVDs.
Chuck Carr, Toronto, Ontario, Canada