BURNING: I have problems burning discs.
If you are having problems burning discs, below are some possible causes and solutions. Please scan through these to see if your problem could be covered. If it is not, please fill out an email support request with a detailed description of the problem including any error messages.
1. MOVIE EDIT PROÂ SHOWS NO PROGRESS INDICATOR WHEN
BURNING OR SEEMS TO HAND AT "WRITING LEAD OUT AND CLOSING DISC" - I HAVE THE US VERSION:
Please download and install the latest update:
Click "Help" then "online update" or download the patch from our support website.(MEP12)
NOTE 1: If you left the DVDs to burn long enough, and try it on a DVD player, you will pobably find it burnt fine.
NOTE 2: If you canceled the burn be sure, when it pops up, to choose the option "Encode" when you next burn.
2. LIGOS ENCODER UPDATE
If you get error messages like "Preprocessing of media & menus failed" or "Menu rendering failed", and you have a AMD 64 bit processor, then you could try and install a Ligos encoder update.
This is available at the link below:
http://download.magix.net/ligos_encoder_update_1.0.0.0_us.exe
3. YOU GET THIS ERROR
Error in MPEG Encoder Parameters exceed MPEG standard specification. Sample rate (picture_width*picture_height*frame_rate) is greater than permitted in specified Level.
It could be that encoder settings got corrupted. The solution is a simple one however:
EVERY TIME you burn just go into "Encoder settings" on the final burn screen then "Advanced" settings and just check that the video format is NTSC. Just by checking, will reset the program, and ensure the burn is correct.
I would also suggest burning at the lowest speed possible.
4. MAGIX BURN ROUTINES
You could try and download the latest MAGIX burn routines to better communicate to burning hardware. You can download them from the site below:
http://support.magix.net
1. Click "Downloads"
2. Click "TOOLS"
3. Click "Latest Burnroutines"
4. Download.
5. Please deactivate all Magix programs and any other programs (eg Virus scanner) running in the background.
6. Install by double-clicking on the file.
5. Reboot your PC.
5. OTHER PROGRAMS CONFLICTING WITH MAGIX
It is possible that there is a conflict with other manufactures software. This is common with applications that use UDF Packet Writing as a sub program or utility.
What does a UDF packet writer do:
This type of program allows you to drag & drop files to an installed CD burning icon and treat a blank CD-R/RW disc like it was a giant floppy disc.
The problems with these driver utility files are that they constantly run in the background (from Windows Startup), use and can alter, augment, or replace the resources (drivers, DLL, INI, and INF) that other software will need to use. The UDF drivers reside in the high memory of a computer system and cannot be disabled. They need to be removed from startup at very least.
MAGIX does not employ the use of UDF drivers, therefore we require Windows to be correctly configured with all its necessary protocols. The main protocol necessary for native burning with a Windows computer and MAGIX software is a protocol called the ASPI. It is necessary that ASPI is installed, and running properly for the MAGIX software to communicate with the burner. This again will be a problem if other burning software uses UDF Packet Writing, as it will temporarily overwrite the ASPI with a proprietary version (at the computers startup) that cannot communicate with MAGIX software.
ASPI (Advanced SCSI Programming Interface) is a method that programs use to transfer data to and from drives. Although originally designed for SCSI drives, it is actually required for non-SCSI devices too, as well as being useful for accurate DVD and CD burning/ripping. To insure you have the latest ASPI you can download it from the original developer (Adaptec).
http://www.adaptec.com/en-US/speed/software_pc/aspi/aspi_471a2_exe.htm
Back to the possible cause of the burning issue:
UDF-driver/Programs such as the ones below may be conflicting with your MAGIX software:
Adaptec/Roxio - DirectCD (Drag-to-Disc)
Sonic - Record Now
CeQuadrant � PacketCD
Prassi � abCD
Guttenberg � VirtualCD
Ahead/Nero � InCD
NTI � FileCD
If you have one or more of these utility protocols running, you will either need to remove it (not the entire program, just the UDF portion) from the system or attempt to locate the offending protocol in MSCONFIG Startup and disable it from running in the future.
The "MSCONFIG" program deactivates/activates auto-starting entries in your Windows system.
1. To start the program click "start" (bottom left corner of screen)
2. Click "Run"
3. Type in MSCONFIG and click "OK"
4. Click on "Startup"
3. Now you will see a list of all programs that are started automatically
4. If you have Windows 95 or 98 or ME make sure to NOT deactivate the
following: ScanRegistry ,TaskMonitor, SystemTray, PCHealth and LoadPowerProfile
5. Otherwise all the programs can be removed even if they sound important e.g. printer monitors, scanner programs, Office-start, Indexer, USB devices, sound card accessories. Please note: you can always reactivate these programs if you find they are needed for something specific or after you have finished a "Video Editing Session"
6. NOTE: I would NOT remove antivirus or other security programs), but if for any reason you do deactivate your Virus scanner or other security programs, please make sure you do not connect to the Internet before reactivating them.
7. Click "Apply" and then "Close"
8. For these changes to take effect you must reboot your computer.
6. FIRMWARE UPDATE
It may also help to update the firmware of your burner too. This will allow the latest protocols of the hardware to be used and possibly avoid potential problems. To locate the firmware updates for your hardware you will need to contact the manufacture of the burner or if this is a name brand computer you can contact that manufacture for updates.