Help! Premiere Failed to Return a Frame!

(12 posts)
  • Started 4 years ago by Endeavor
  • Latest reply from iankinnz

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  1. Endeavor
    Member

    I have been having a problem rendering projects from premiere. This has happened with several projects and hasn't not happened lately. I get a "Premiere Failed to Return a Frame" error anytime I try to encode in mpeg2. AVI works fine. I can also render just fine using After Effects which is strange because it uses the same encoder as Premiere. I could import projects into AE and render them but then I lose color corrections and other effects change. Thats too much work for me. The only way I am able to render a project is by exporting an AVI then rendering in AE as an mpeg2 which is not acceptable because of the quality loss. Can anyone help??? Anyone know what this error means? I've uninstalled any additional codecs I had and even reinstalled Premiere to no avail. HELP!
    Posted 4 years ago #
  2. Endeavor
    Member

    Nevermind, I found a patch! I have been looking for a fix for this for a while and couldn't find a thing to help. I just googled it again and found that Adobe has released a patch and it seems to be working! Yay!
    Posted 4 years ago #
  3. compusolver
    Member

    This isn't a codec problem. This is one of those all too rare cases where the error message is telling you the actual problem, that there is a gap in your video frames.

    I've posted about this before, but for convenience, I'll repeat the ways that this can happen:

    * One of your sequences has an audio track that extends one or more frames beyond the video track.
    * You have a frame gap between sequences.
    * You have a frame gap between clips.

    To run this down, start with your main (container) sequence, expand your viewing so you can see individual frame markings, press the Home key (start at "GO"), then use the Pg Down key to move from sequence to sequence (or to clips, if you're mixing them with sequences). Look for a video frame gap.

    If you don't find it here, then go into each sequence and repeat the process until you find it.

    If you want to have black video here, create a black video clip (File/New/Black Video) and insert.

    By the way, I've not noticed any loss of quality when first rendering to AVI, then to MPEG2
    Posted 4 years ago #
  4. compusolver
    Member

    Glad to hear your problem is solved! How about a link to that patch?
    Posted 4 years ago #
  5. Endeavor
    Member

    http://www.mainconcept.com/adobemedia/downloads.html

    It was a problem with the Mpeg encoder BTW.

    I'm not sure what version of Premiere you are using but Pro 1.5 will not give you that error for having a frame gap. It will render that frame as black.
    Posted 4 years ago #
  6. compusolver
    Member

    I've had the problem with 1.5 and 2.0 when exporting to DVD.
    Posted 4 years ago #
  7. skateboardfilmer
    Member

    I have that same problem with elements 3.0 will that help with 3.0 also?
    Posted 3 years ago #
  8. bugmenot
    Member

    This helped me fix the "Adobe failed to return a frame". I had some audio that over ran at the end of my timeline. clipped it off and everything worked great.

    Posted 1 year ago #
  9. CincoTalentos
    Member

    I've been running into that same error message with CS3 while trying to render Hi-Def video for burning onto a regular DVD with the h.264 codec for Hi-Def playback. It seems to me that any clips where I applied "Auto-Color" were the problem. I went back and removed all "Auto Color" and "Auto Balance" filters and did that manually and it seems to be by the problem spots. I'm still working on the render right now, but it looks like it's going to come out okay this time.

    Posted 1 year ago #
  10. CincoTalentos
    Member

    Happy New Year everybody!

    Posted 1 year ago #
  11. chuckengels
    Member

    There are many reasons for this error as you can see by reading this thread.  I wonder why you would add auto color or  balance to HDV clips?  Hi Def video is already awesome, the colors are fantastic, why would you ever need to correct them?

    Everything you wanted to know about Premiere Elements
    http://muvipix.com
    Because There Are Stories To Tell
    Posted 1 year ago #
  12. iankinnz
    Member

    I have struck the very same problem with the audio track being a frame or two too long. as a matter of course now I always trim a finished sequence by a couple of frames before exporting or sending to Encore.

    I am interested how CintoTalentos is geting on with burning Hi Def to DVD and whether you have tried higher bit rate than 15mb/s as I suggested. My collection of Hi Def H.264 Blueray compatable DVD's is growing but I haven't gone past 16mb/s. I haven't tried Dolby audio as it is an extra cost with Encore and I already have Dolby on DVDit HD Pro, but DVDit cannot encode H.264.

    Cheers Ian

    Posted 1 year ago #

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