http://www.videomaker.com/community/forums/ Videomaker Community Forums » Tag: hdr sr12 - Recent Posts en Thu, 16 Feb 2012 11:32:46 +0000 http://www.videomaker.com/community/forums/topic/sony-service-hdr-sr12#post-52306 Tue, 17 Nov 2009 07:59:07 +0000 composite1 52306@http://www.videomaker.com/community/forums/ <p>Mgardner,</p> <p>Have you noticed a 'lemony fresh' scent coming from your rig? Are you still under warranty? If so, send it in for repair or replacement. If not, then yeah you'll have to pay for repairs. If you're having trouble registering your gear online my first suggestion is to do so on another computer with web access. Your firewall / anti-virus software (if you're using a PC) may be interfering with the info download from Sony's site. Trying it on another system will confirm whether the problem is on your system or if Sony's site is out of whack.</p> <p>I'm surprised that when you talked to them that they didn't refer you to their support/repairs section. Next time you call customer service ask for that dept. up front and register your repair request directly. Don't forget to record your repair order / issue number (or whatever they call it) and get them to email you the proper forms to include in the box when you send it back. Do all of this asap!</p> http://www.videomaker.com/community/forums/topic/sony-service-hdr-sr12#post-52305 Tue, 17 Nov 2009 07:06:33 +0000 mgardner 52305@http://www.videomaker.com/community/forums/ <p> For the past two days I have been trying to send my HDR-SR12 in for repair.  The Sony website lets be enter all the informatiion, including credit card, then the page after email confirmation has a error that the page is unavailable.  I have emailed Sony and they say it is working, talked to rep who spoke very poor english for El Salvador, who didn't understand the problem and chatted with Sony who said to wait till the website is fixed.</p> <p>Question - is there another way to send in my camcorder.</p> <p>Oh, yes, problem is that 1st, the zoom and focus were out of sync, then the zoom made a grinding noise when the camera was turned on, then finally I get a error message and the camera is always out of focus.</p> <p>Thanks</p> http://www.videomaker.com/community/forums/topic/computer-requirements-for-avchd#post-44519 Fri, 06 Mar 2009 12:06:04 +0000 robGRAUERT 44519@http://www.videomaker.com/community/forums/ <p> You're computer is fine for AVCHD. It's highly compressed video, so you're not working with gicantic files.</p> <p> The only thing I suggest is buying an external hard drive. Ideally you do not want anything loaded to your laptops internal hard drive other than software. If you fill it up too much it will lag and possibly crash. If the drive crashes with all your project files and source media on there, you're screwed. So do yourself a favor a get an external drive...prefereable one that spins at 7200RPM and use the firewire800 connection. Firewire400 at minimum, do not use USB. </p> http://www.videomaker.com/community/forums/topic/computer-requirements-for-avchd#post-44517 Fri, 06 Mar 2009 12:01:30 +0000 dlakers8 44517@http://www.videomaker.com/community/forums/ <p> i currently purchased the sony hdr sr12, and am looking to do try my hand at some creative video projects. I will probably post them on youtube, but i will also want to burn them on dvd in the avchd format. (i have a ps3 for playback). my question, i currently have a hp laptop with a 1.46GHz Intel® Celeron® M Processor 410m, 2GB of memory, and a 80gb HDD, 30gb free. (i could free up some more if i had to.)</p> <p> is this enough for editing? i am looking into getting the sony vegas 9 software if that will help as i know it natively supports avchd. hard drive space shouldnt be a problem for i will normally delete a project when im finished with it, and have it on dvd. (if it is i will look into a portable HDD).</p> <p>im not looking into a new computer anytime soon. strapped for cash after getting my desired camcorder. one last question:</p> <p>if i cant edit it on the highest quality, what quality do you recommend i record at for editing purposes, until i get a newer computer with better compatability?</p>